Last updated: 28 September 2026
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.
If you change your mind, you can request a full refund within 14 days of purchase for any credit you have not used yet. Credit already used — processing started, a session unlocked, or the parent-gallery add-on activated — cannot be refunded, because the digital service has been supplied at your request.
If processing fails because of a fault on our side, the credit used is restored to your account automatically. If you are not happy with a result, tell us — we will look at it and put it right where we can.
Email hello@fotovalogato.hu with your order number, or reply to your Paddle receipt. Approved refunds are paid by Paddle to your original payment method, usually within 5–10 working days.
Refunds do not affect your statutory rights.